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Email address

Please enter your email address. If you purchased your policy on the internet, please use the original email address you provided.

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Password

The password must be between a minimum of 8 and a maximum of 26 characters.

The password must include at least 3 of the following 4 character types;

  • Upper case
  • Lower case
  • Digits
  • Symbols

The password must not, have more than 50% of the same characters, nor contain the word ‘password’ and must not contain 5 or more consecutive characters from commonly used patterns.

Examples of bad passwords are: Kat12345wrs, 9jlQWERTYiof, OF2$defgh£a

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If you tick this box, your computer will remember your email address to save you time when you next visit the Self-Service Centre. We recommend you don't select this option if you are using a public or shared computer.

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Self-Service Centre benefits

  • Access your policy online 24-7
  • View, download or print your policy documents
  • Change your payment details
  • Make a payment
  • Change your policy details